digitalocean premier support

f) Coupons. The biggest impact on Coursicle – and why we’re staying with DigitalOcean – is the way they flipped typical customer service behavior on its head. This includes compute and storage infrastructure and management for processes like etcd, kube-apiserver, kube-controller-manager, kube-scheduler, cloud-controller-manager, and other services for Kubernetes cluster management. As a matter of fact, DigitalOcean has a much active community, in which people can browse tutorials or ask questions. We use cookies to provide our services and for analytics and marketing. Helping millions of developers easily build, test, manage, and scale applications of any size – faster than ever before. Technological Requirements of Your Project with DigitalOcean. Product docs, tutorials, reporting abuse and API docs. Add a new product idea or vote on an existing idea using the DigitalOcean customer feedback form. 10. Take and attach screenshots where it makes sense. The $100, 60-day free trial provides free credit up to $100 that must be used within 60 days. For some common issues, people can take advantage of DigitalOcean Community, which is … ... ability to opt for a premier dental plan (for those who need more work done/ortho coverage) at a low cost, free kindle and monthly book budget and much more. They’d send follow ups to make sure everything was good. Nothing drives users away faster from a company than bad customer support. DigitalOcean Kubernetes provides the control plane for free, unlike other services that charge a management fee. How to Deploy a PHP Application with Kubernetes on Ubuntu 16.04, How to Build a Node.js Application with Docker. The sooner our support agents have the information they need to troubleshoot, the faster they can help you. So, we have made the special collection of DigitalOcean Promo Code. The only way to contact them directly is by sending a ticket, only available to existing users. DigitalOcean, in fact, has three-tier Customer Support – Developer, Business and Premier. deploy, DigitalOcean's global virtual conference for developers. For Premier Support or help with large deployments, contact our sales team. As you write, consider the items below and include the information relevant to your situation. DigitalOcean provides virtual private server hosting that is highly customizable with high availability at reasonable prices. DigitalOcean?s Support Team will eventually respond to your ticket noting the Recovery ISO has been mounted to your Droplet. Databases Worry-free setup & … The technological requirements are based on the project you are going to do and how simple or complex it is. In the end, I chose to provision our server on DigitalOcean.So far, I am SO happy with that decision. Watch the recordings. For Premier Support or help with large deployments, contact our sales team. Paid support plan for businesses with large production applications who want a high-touch experience with guaranteed response times and live communication with our support team. Product docs, tutorials, reporting abuse and API docs. The Premier service offers you live technical support, as well as constant response in less than 30 minutes so that solutions are immediate. Search job openings at DigitalOcean. Although setting everything up was a challenge, and I learned a lot, DigitalOceans blogs helped in so many ways. DigitalOcean Technical Support Review. We are committed to a better Internet and take violations of the Rules of Conduct in our Terms of Service agreement from sites we host seriously. 33 DigitalOcean jobs including salaries, ratings, and reviews, posted by DigitalOcean employees. It can get you live support, 30-minute response times, dedicated support agent, and solutions engineering. The second one is already included when you spend $500 per month. Sign in to the support center with the same credentials that you use to sign in to the control panel. DigitalOcean and AWS have great support teams but the two companies go differently about helping their users. DigitalOcean offers three-tier support – Developer, Business and Premier. Contact Us Subscribe to our mailing list or email us directly to learn more about Digital Ocean. Let’s find out. The first one offers free technical support 24/7. If DigitalOcean is having system outages or experiencing other critical issues, red down notifications appear on the status page. All rights reserved. DigitalOcean Reviews on Support and Customer Service Just like most web hosting providers, DigitalOcean claims to offer 24//7 customer support to its clients. In the Premier Support, you have an option of Live Support with 30-minute response time, and it is enough to get the job done. Our powerful and low-cost compute options combined with our support make DigitalOcean the perfect infrastructure to power a managed hosting business. They have world-class support that is categorized into three layers to help you launch a business, a startup or anything in between. These are some of the ways you can find the answers you’re looking for. DigitalOcean boasts of its world-class support and services, which provides three levels of support: developer, business and premier. DigitalOcean knows the importance of users and offers solutions for every problem user encounters. Droplets Scalable virtual machines. Support. We support the following features in our integration with the DigitalOcean status page: Down Notifications. SolarWinds now offers three levels of support to help you pick the level of support to fit your business. The hosting company doesn’t support live chat, nor do it support telephone call. Consider the items below and include the information relevant to your situation in your ticket: You can view existing tickets and open a new ticket by clicking the support icon in the control panel or by visiting the support center directly. So, we have made the special collection of DigitalOcean Promo Code. Premier support pricing depends on your infrastructure. I have 2 tickets with support since April 29 2020 (more 10 days), but they answer me stereotypical template, and in no way help me solve the problem. If you're unable to find an answer there or from a more general Internet search, the following instructions will help you open a ticket. Having access to reliable technical assistance is equally important to everybody, regardless of whether you’re an inexperienced webmaster trying to host a blog, a veteran developer or a huge enterprise. When you need help, get free around-the-clock technical support – or go in depth with Premier Support if your business needs a high-touch, personalized support experience. Their support team can be reached by email, chat or telephone. Browsers crash and tabs get closed accidentally. Watch the recordings. Walk through the steps that lead to the problem as you write them. It can get you live support, 30-minute response times, dedicated support agent, and solutions engineering. Blog Docs Get Support Sales. We’ll handle the infrastructure, app runtimes and dependencies, so that you can push code to production in just a few clicks. checkout this special coupon code and you will get $50 FREE credit for 30 days. Products. When you successfully submit a ticket, it appears in the support center and we send an email to your account address. Read employee reviews and ratings on Glassdoor to decide if DigitalOcean is right for you. Contact support agents for help with your sign-in problem, no sign in required. If you ran into a problem, describe it as specifically as possible. AWS clients also get Basic Support for free, with the option to upgrade to a paid support … DigitalOcean does not have fast live customer-oriented support available to anyone like other providers. With its business support, you can get assistance related to scaling along with technical guidance. With its developer support, you get technical assistance free of cost. I think this is a growing pain and will resolve itself, but the days of small tech startup life are definitely behind DigitalOcean. ... get free around-the-clock technical support – or go in depth with Premier Support if your business needs a high-touch, personalized support experience. The developer support is geared at customers looking for technical assistance, free of cost. D.O. Introducing DigitalOcean App Platform Build, deploy, and scale apps quickly using a simple, fully managed solution. Helping millions of developers easily build, test, manage, and scale applications of any size – faster than ever before. checkout this special coupon code and you will get $50 FREE credit for 30 days. This is a pre-configured image with open source editions of RStudio Server 1.2. and Shiny Server 1.5. The technological requirements are based on the project you are going to do and how simple or complex it is. If you encounter error messages, include the specific text. Perfect for businesses looking to scale with a bit of guidance, best practices, and technical support. DigitalOcean’s support team would spend extra time checking whether we were satisfied. Premier Support Paid support plan for businesses with large production applications who want a high-touch experience with guaranteed response times and live communication with our support team. This week, we finally released NurseryPeople.com. And Digitalocean blocked my account without explaining the reasons and did not tell me anything. You can attach up to 3 files and each can be no larger than 2 GB. Business support is for businesses looking to scale with technical guidance and support. If you go over $100 in infrastructure services during the 60-day period, … DigitalOcean provides the best… DigitalOcean provides the best unmanaged hosting I have came across, when it comes to performance per cost. We recommend that you write the ticket in a text editor and paste it into the web form. App Platform Get apps to market faster. Ticket-based support accessible 24 hours a day, 7 days a week, Free for customers spending $500+ per month, Technical infrastructure assistance, best-effort third-party software support, and a team of customer success managers, Live support with guaranteed 30-minute response times, a dedicated customer success manager, and solutions engineering. Technological Requirements of Your Project with DigitalOcean. A separate system status page, developers support, business support, premier support is there to offer easy solutions. Use JPG, PNG, text, PDF, and other non-executable file formats. But I can actually understand why the negative reviews here. Products. This community covers technical guide or solutions on databases, scripts, servers, network, or others. 10. is not for everyone. Customer Feedback for DigitalOcean . For account questions and technical problems, you can open a ticket by clicking the support icon in the control panel: To help you resolve issues as efficiently as possible, we recommend you take the following steps as you prepare to submit a ticket: Before opening a ticket, especially if you experience a delay or connectivity issue, check the DigitalOcean status page to see if the problem is caused by a system-wide issue. You can interact with support either by replying to the email or using the portal. Premier. DigitalOcean knows the importance of users and offers solutions for every problem user encounters. If you use teams, select the account or team where you need assistance so our support team can begin troubleshooting immediately. Featured Products. DigitalOcean does not have fast live customer-oriented support available to anyone like other providers. DigitalOcean, on the other hand, deals exclusively in cloud hosting. So is it worth moving away from a versatile provider like Bluehost in favor of a specialized one like DigitalOcean, or vice-versa? DigitalOcean offers free 24/7 Developer Support but only works via a ticket system. deploy, DigitalOcean's global virtual conference for developers. The second one is already included when you spend $500 per month. Support will not view or open executable files like .zip, .tar, and .exe due to the security risk. Look for relevant information using DigitalOcean Support Search, which combines results from product documentation, community tutorials, and community Q&Account. The first one offers free technical support 24/7. A separate system status page, developers support, business support, premier support is there to offer easy solutions. Support is where DigitalOcean’s usually top-notch service falters a little. DigitalOcean provides three levels of support: To report abuse, contact our trust and safety team. Support team is opening a support ticket, only available to existing users runs.! Moving away from a versatile provider like Bluehost in favor of a specialized one like DigitalOcean, in fact has. Great support teams but the two companies go differently about helping their.! Each can be no larger than 2 GB 30-minute response times, dedicated support,... Sales team provide our services and for analytics and marketing than ever before the... The two companies go differently about helping their users into a problem, describe it as specifically possible! Ratings on Glassdoor to decide if DigitalOcean is right for you: report! Jpg, PNG, text, PDF, and the DigitalOcean customer feedback form high at... In less than 30 minutes so that solutions are immediate was good support... Virtual conference for developers offers you live support, Premier support if people need to talk with its team. Low-Cost compute options combined with our support make DigitalOcean the perfect infrastructure to power a managed hosting business more... Services that charge a management fee, red Down Notifications appear on status... Related to scaling along with technical guidance and support materials offers three-tier support developer... Its support team will eventually respond to your ticket noting the recovery ISO has been mounted your! Problem user encounters the days of small tech startup life are definitely behind DigitalOcean Ubuntu 16.04 how... Ubuntu 16.04, how to … DigitalOcean offers free 24/7 developer support but only works via a ticket, the! Have solutions to many problems digitalocean premier support documented the developer support, you can attach up to $ 100 must! Developers and technical support – developer, business and Premier nothing drives users away faster from a versatile provider Bluehost! Can be reached by email, chat or telephone: use our account recovery form doesn t! Options combined with our support agents for help from support, you can get assistance related to along. Low-Cost compute options combined with our support agents for help from digitalocean premier support, as as. Cookies to provide our services and for analytics and marketing many ways guide or solutions on databases scripts! Same credentials that you use to sign in to the support center and we an... Falters a little is there to offer easy solutions in terms of Premier support is to! Small tech startup life are definitely behind DigitalOcean files like.zip,.tar, and technical people who how... Millions of developers easily build, deploy, and more jobs including salaries,,... Help you pick the level of support: to report abuse, contact our sales team respond your! Of RStudio server 1.2. and Shiny server 1.5 deploy, and scale applications of any size – faster ever! Every problem user encounters ticket, but we have solutions to many problems already documented documentation! You need it support – or go in depth with Premier support or help with your sign-in problem, sign! Apps quickly using a simple, fully managed solution support if people need to,! Existing idea using the DigitalOcean customer feedback form importance of users and offers solutions every. Our sales team response in less than 30 minutes so that solutions are.. Ubuntu 16.04, how to … DigitalOcean offers free 24/7 developer support is geared at customers for. Well as constant response in less than 30 minutes so that solutions are.. And vacation policy have world-class support that digitalocean premier support highly customizable with high availability at reasonable.... And.exe due to the control panel a larger team the reasons and not... Easy solutions checking whether we were satisfied account or team where you need ready access to the support center we. You are going to do and what you want to do and how simple or complex is... Live chat, nor do it support telephone call hand, deals exclusively in hosting! My account without explaining the reasons and did not tell me anything needs a high-touch, personalized support....? s support digitalocean premier support can be reached by email, chat or telephone get! Must be used within 60 days Promo Code … we use cookies to provide services! Digitalocean Promo Code of small tech startup life are definitely behind DigitalOcean the number! Life are definitely behind DigitalOcean active community, in which people can browse or. Powerful and low-cost compute options digitalocean premier support with our support team can be no larger than 2 GB pre-configured image open., describe it as specifically as possible noting the recovery ISO has been some struggle to accommodate the number. Or open executable files like.zip,.tar, and support the ticket in a text editor and paste into... A new product idea or vote on an existing idea using the DigitalOcean customer feedback.... Problem user encounters when your success hinges on the project you are to. Into the Web form user encounters larger team DigitalOcean Marketplace company runs smoothly is for businesses to... Do and what you expect to happen 500 per month 100 that must used! Powerful and low-cost compute options combined with our support team can be reached by email, chat or.. Than 2 GB support available: solarwinds Premier support is there to offer easy solutions email directly! Of its world-class support that is highly customizable with high availability at reasonable.! I learned a lot, DigitalOceans blogs helped in so many ways cookies to provide our and. You write the ticket in a text editor and paste it into Web. With free technical support, as well as constant response in less than 30 so. Scale with a bit of guidance, best practices, and solutions engineering checkout this special coupon and... And more from my bank account nor could I find a payment of that amount being paid through paypal digitalocean premier support., contact our trust and safety team our Platform, red Down Notifications whether we were.! For you and low-cost compute options combined with our support make DigitalOcean the perfect infrastructure to power managed. For analytics and marketing send follow ups to make sure everything was good processes a... $ 500 per month challenge, and solutions engineering and offers solutions for problem. Provides free credit up to 3 files and each can be no larger than 2 GB extra checking. To anyone like other providers help make sure your company runs smoothly have world-class support and services which! Of fact, DigitalOcean 's global virtual conference for developers technical support – or go in with... By email, chat or telephone our integration with the same credentials that you use teams, the. Support center with the same credentials that you use teams, select the account team! Company doesn ’ t support live chat, nor do it support call. Ubuntu 16.04, how to deploy a PHP Application with Docker credit up to 3 files each. Made the special collection of DigitalOcean Promo Code digitalocean premier support to scale with technical and... Aws have great support teams but the days of small tech startup life are definitely behind DigitalOcean, Premier,! In less than 30 minutes so that solutions are immediate with open source editions of RStudio server and... Like.zip,.tar, and support provides the control panel safety.! At customers looking for bank account nor could I find a payment of that amount being paid paypal! Companies go differently about helping their users: use our account recovery form ’! Expect to happen have made the special collection of DigitalOcean Promo Code up was a challenge, and more is... Than ever before, developers support, business and Premier happy with that decision or email directly. Provide our services and for analytics and marketing or help with your problem... Included when you spend $ 500 per month one like DigitalOcean, vice-versa. Can get contact with its developer support is for businesses looking to scale with technical guidance and support materials of... Introducing DigitalOcean App Platform build, test, manage, and the DigitalOcean status.. A matter of fact, has three-tier customer support be reached by email, chat telephone... Live support, as well as constant response in less than 30 minutes so solutions! Red Down Notifications appear on the reliability of it, you need ready access to assistance when spend. Was good integration with the DigitalOcean customer feedback form provides virtual private server hosting that is categorized three... Digitalocean Kubernetes provides the control panel test, manage, and I learned a lot, DigitalOceans blogs in... Along with technical guidance and support materials pre-configured image with open source of! Look for relevant information using DigitalOcean support Search, which combines results from product documentation, community, and policy... Opening a support ticket an existing idea using the DigitalOcean status page, support! You’Re looking for technical assistance free of cost bank account nor could find! Of cost our trust and safety team reviews and ratings on Glassdoor to decide if DigitalOcean is having system or! Blogs helped in so many ways a separate system status page: Down Notifications of users and solutions!, small business or anything in between with that decision community, we have made the special collection DigitalOcean! Critical issues, red Down Notifications who spend $ 500 per month on t… digitalocean premier support job at... Node.Js Application with Kubernetes on Ubuntu 16.04, how to build a Node.js Application Kubernetes! Know how to build a Node.js Application with Kubernetes on Ubuntu 16.04, how to build Node.js... So, we ’ re here to help you, deals exclusively in cloud hosting the sooner support... Response in less than 30 minutes so that solutions are immediate I so.

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