tcgplayer contact seller

$6.99 / Month Pro Seller Resources ; Help . We’ll ensure you receive a full refund for any counterfeit cards. TCGplayer is a fast growing e-commerce marketplace for buyers and sellers of collectible items. To open a counterfeit claim, email us right away at sales@tcgplayer.com with your order details. bill c2437: 12/07/2020: 5 out of 5: No comment left Press question mark to learn the rest of the keyboard shortcuts. Card Scanning Update your inventory like never before with our Quicklist card scanning software powered by intelligent image recognition. 2.9 out of 5. If an order is late or is not exactly as described, it’s best to contact the seller first to give them a chance to make things right. If you believe a card you received on our platform may be counterfeit, you’ll need to submit a counterfeit claim to our dedicated customer service team. To open a counterfeit claim, email us right away at. Press J to jump to the feed. Prioritize Your In-Store Buyers. If it is a counterfeit, we’ll work directly with the seller to resolve this issue. Contact us at catalog@tcgplayer.com. As a member of our Technology Team, you’ll develop solutions to improve the customer experience across channels, including our website, mobile app and seller services. Set prices and quantities for your channels for both online and in-store sales. 1. Version 4.1.5 - Minor fixes and improvements. Version History. Founded in 2006, we are the stock market of collectible card games. Mistakes can happen and many of our sellers have over a 99.5% feedback ratio that they earned by taking care of buyers in these instances. Item arrived fast, was well packed and exactly as described! Provide feedback on new apps and improved designs, then grow your business with features you helped create. Am I looking in the wrong place? I want to see a picture of the card. Contact Us. Online Gaming Store for Cards, Miniatures, Singles, Packs & Booster Boxes Buy a Gift Card ; Redeem a Gift Card ; Sell With Us . 23 reviews for Tcgplayer.com, rated 1.25 stars. Someone's finance article basically summed up to if it's under $10 or $12, don't move it on TCGPlayer. Contact this seller Phone: 714-234-3244. One way of doing it is by purchasing a very cheap card from them and messaging about the other card you want. How do I list sealed products? Browse Magic and Pokémon cards with the TCGplayer icon or showcased in the Direct by TCGplayer Spotlight. If you believe a card you received on our platform may be counterfeit, you’ll need to submit a counterfeit claim to our dedicated customer service team. ... You can't contact them directly via TCGPlayer without having been a customer before, but what I usually do is google their name - it will usually lead you to their FB page or their wbesite where you can get in touch with them then. After 72 hours without a response, we’ll escalate the message to our customer service team. TCGplayer Customer Service How can we help? Sell the big money stuff on TCGPlayer… I'm not sure why it hasn't been implement yet to be honest. u/Jorke550. There is a lot TCGPlayer should fix/implement. Use the Cart Optimizer to select Direct by TCGplayer. Pokemon TCG Sword & Shield Darkness Ablaze Booster Box 36 Booster Packs A Brilliant Flame on the Darkest Day! You can't because otherwise sellers would constantly be getting messages about would you accept $X for this card all day every day, and that would be awful. The subreddit for players of the Yu-Gi-Oh! Join Infinite. with your order details. Sellers can now start listing sealed products for presale, with singles to be added upon release. Your Account & Ordering We’ll send you a prepaid mailer that you can use to send the item to TCGplayer HQ. 0. 491 Ratings. One you're a Level 4 Marketplace seller (nice work!) Discuss tactics, episodes, decks, or whatever you'd like. Whether you're new to TCGplayer, or you've been selling with us for a while, setting up your Pro account is easy. TCGPlayer is fine for big stores who can do quantity of sales, but it does not work for individual sellers doing tons of tiny transactions. As players and collectors ourselves, we understand it’s essential that you receive exactly what you ordered and that all the collectibles you receive are genuine. Get all the cards you ordered fast and in one package. Start Selling on TCGplayer.com; Marketplace Seller Agreement; How do I choose my store / seller name? Please include the associated Order Number in the subject line and any details. You can only message them after buying. Solbadguy ex , 11/14/2019. Just visit your. We sell and ship tens of thousands of cards daily. card game, video games, or fans of the Yu-Gi-Oh! Sales Summary Report RATING FEEDBACK USER DATE; 5 out of 5: No comment left: Joseph Eno: 12/10/2020: 5 out of 5: Beautiful! Contact us at sales@tcgplayer.com and we’ll be happy to help! As for cards on tcg if they didn't already include a picture it's probably very, very damaged. Navigating Your Orders Tab; How do I list card singles? Further more, we do offer protections for Sellers, just like we do for Buyers. Submit a Request. 491 Ratings. I want to buy a card but it is graded as damaged. How do I list miniature game items? For more information on the Digimon Card Game, visit BANDAI’s official website at world.digimoncard.com. From there, we work directly with the seller, and if they are still not responding,  we’ll step in to resolve the problem on your behalf and issue full or partial refunds if your order has not arrived or is not as described. Posted by. Unfortunately you cannot pre-message a seller before purchasing a card on TCGPlayer. Contact Customer Support ; Help Center ; Refund and Return Policy ; Buyer Safeguard ; Gift Cards . If they have not responded after 24 hours, we contact the seller. Full Inventory Control. What is TCGplayer’s Refund and Return policy? Haven't reached Level 4 yet? How can I tell what condition a card is in? Sorry, I only see 1) shop exclusively or 2) view feedback. The TCGplayer Customer Service team usually makes several efforts to contact a Seller before performing a refund, so we want to verify that we have the right contact information on file for you. to find the order, then click on the Contact Seller button to send them a message. Read real customer ratings and reviews or write your own. Mistakes can happen and many of our sellers have over a 99.5% feedback ratio that they earned by taking care of buyers in these instances. . TCGplayer Seller - Important Tax Update - Duration: 2 minutes, 30 seconds. Our expert team will review the card to determine if it is indeed counterfeit. If you are not happy with the seller’s response, If during the course of your communication with the seller you feel that you would like TCGplayer to be involved in resolving the issue, you can send an email to. If during the course of your communication with the seller you feel that you would like TCGplayer to be involved in resolving the issue, you can send an email to sales@tcgplayer.com. 158 views; 5 months ago; 32:56. (Passwords must be at least 8 characters including at least 1 lowercase, 1 uppercase, 1 number, and 1 symbol.) IF THE SELLER DOES NOT RESPOND. Our expert team will review the card to determine if it is indeed counterfeit. RATING FEEDBACK USER DATE; 5 out of 5: No comment left: julius j8924: 12/09/2020: 5 out of 5: No comment left: adonnus l9529: 12/08/2020: 5 out of 5: securely … you can fill out this form and a member of our Customer Service team will get you up and running quickly. Manage your in-store and online inventory using Channel Management through your TCGplayer Seller Portal. Aug 17, 2020. Use channel controls to make sure you always have the products that your local buyers need. Our customer service team will review all of the communication from the order directly with the seller, and if they are not responding in a way we feel is adequate, we’ll step in to resolve the problem on your behalf and issue full or partial refunds where your order has not arrived or is not as described. I'm not sure why it hasn't been implement yet to be honest. Have questions or feedback for our team? Join Our Newsletters . If your order has not arrived or is not as described, If an order is late or is not exactly as described, it’s best to contact the seller first to give them a chance to make things right. anime series or manga. Thank you! Ratings and Reviews See All. Our customer service team will review all of the communication from the order directly with the seller, and if they are not responding in a way we feel is adequate, we’ll step in to resolve the problem on your behalf and issue full or partial refunds where your order has not arrived or is not as described. Online Collectible Gaming Store, News, and Strategy for Singles & Miniatures TCGplayer.com is the leading digital marketplace for collectibles, providing more opportunities than any other platform to connect customers with sellers like you. 4-Sellers: TCGplayer needs to … Contacting TCGPlayer Seller before buying an item? What’s New. If they have not responded after 48 hours, contact us. After you send a message to the seller, TCGplayer is directly involved and monitors the message to make sure you receive a response. Unfortunately you cannot pre-message a seller before purchasing a card on TCGPlayer. Close. Online Collectible Gaming Store, News, and Strategy for Singles & Miniatures Our developers and QA testers maintain a fast, intuitive experience and create tools that empower our users. After you send a message to the Seller, TCGplayer is directly involved and monitors the message to make sure you are responded to. Shape TCGplayer's tools for game store owners by getting early access to beta tests. If during the course of your communication with the seller you feel that you would like TCGplayer to be involved in resolving the issue, you can send an email to sales@tcgplayer.com. And yet the message feature works just fine on Cardmarket. If it is a counterfeit, we’ll work directly with the seller to resolve this issue. Only hope would be to contact them right after and ask for a picture or cancellation but it’s risky, I would stay away from anything listed as damaged personally, You should be able to PM them if you click on their profile. One way of doing it is by purchasing a very cheap card from them and messaging about the other card you want. At TCGplayer, you can shop knowing that you are protected from any issue where your order has not arrived or is not as described. Thanks! Create an Account Press Center Thanks for the help. How do seller levels work? There are sites for sellers who wish to have such communication such as ebay. Technology. Pro Seller by TCGplayer gives you the power to grow your sales with an expanding suite of tools and new ways to interact with your customers. Get benefits of TCGplayer membership - free shipping, infinite bonus bucks & more. To initiate a return, visit Amazon's Online Return Center to request a return authorization from the seller. Add the cards you want to your cart. If they have not responded, we contact the Seller after 24 hours, and after 48 hours without a response we escalate the message to our customer service team. Thank you. Please refer to the Amazon.com Return Policy and Amazon.com Refund Policy or contact TCG sauna to get information about any additional policies that may apply. Just visit your Order History to find the order, then click on the Contact Seller button to send them a message. Shop TCGplayer The velvet night glows, burns, and blazes astoundingly bright as the Legendary Pokémon Eternatus arrives as a Pokémon V alongside Centiskorch V, Crobat V, Salamence V, and many others. Is there a way to contact the seller before purchasing? What do the different price points on TCGplayer.com mean. How do I sell cards on TCGplayer? We’ll send you a prepaid mailer that you can use to send the item to TCGplayer HQ. Please include the associated Order Number in the subject line and any details. We’ll ensure you receive a full refund for any counterfeit cards. Our customer service team will review all of the communication from the order directly with the seller, and if they are not responding in a way we feel is adequate, we’ll step in to resolve the problem on your behalf and issue full or partial refunds where yo… Seller See all 11 articles Selling Your Items. Share your voice on ResellerRatings.com Please include the associated Order Number in the subject line and any details. TCGplayer.com hosts real-time pricing information and executes thousands of daily transactions for a multi-billion dollar industry with more than 50 million players. Contact our Customer Service Team at sales@tcgplayer.com if you have any questions or issues with your order. Joining Pro Seller by TCGplayer. Open a counterfeit claim, email us right away at, visit Amazon 's online Return Center to a!, decks, or whatever you 'd like navigating your Orders Tab ; How do choose... 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